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SUPPORT

Contact / Support

How can we help?

Contact Lumiora about product access, integrations, privacy requests, or security concerns.

Product support support@lumiora.io

Questions about installation, connected providers, requests, or account access.

Privacy request Request access or deletion

Include your organization and connected workspace, but do not include credentials.

Security report Report a security concern

Do not send OAuth tokens, API keys, passwords, or exploit payloads by email.

Legal Privacy Policy

Read the Terms of Service.

What to include

  • Your name and organization.
  • The affected Slack workspace or connected provider.
  • A concise description of the issue and when it occurred.
  • Relevant non-secret error text or screenshots.

Protect your credentials

Lumiora support will not ask you to send passwords, OAuth tokens, API keys, Slack signing secrets, or private access keys by email. Revoke exposed credentials directly through the affected provider.

Service status

Lumiora is currently in development and does not yet provide a public service-level agreement or guaranteed support response time.

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